1. Introduction These Terms and Conditions (“Terms”) govern the provision of property photography services (“Services”) by The Property Photo Pro (“Photographer”) to the Client (“Client”). By engaging the Photographer, the Client agrees to these Terms.

2. Scope of Services 2.1 The Photographer will provide photography services as specified in the agreed quotation or project brief via estate agent 2.2 Any additional services not outlined in the initial agreement will require a separate agreement and may incur additional charges.

3. Booking and Payment 3.1 A booking is confirmed upon receipt of confirmation email from the Photographer 3.2 Full payment is dealt with estate agent unless agreed otherwise. 3.3 Late payments may incur fees.

4. Cancellation and Rescheduling 4.1 Cancellations made by the Client with less than 12 hours notice will incur a cancellation fee of 1/3rd of the agreed services. 4.2 Rescheduling requests are subject to availability. 4.3 If the Photographer needs to cancel or reschedule due to unforeseen circumstances, the Client will be offered an alternative date or a full refund. 4.4 Weather does not dictate the cancellation of an appointment. Elements of the shoot can still go ahead regardless.

5. Intellectual Property and Usage Rights 5.1 The Photographer retains copyright of all images created. 5.2 The Client is granted a license to use the images for the agreed purposes, typically marketing and promotional use related to the property. 5.3 The images must not be sold, altered, or used for purposes outside the agreed scope without prior written consent. 5.4 The Photographer reserves the right to use the images for portfolio, marketing, and promotional purposes unless the Client explicitly requests otherwise in writing.

6. Preparation and Cooperation 6.1 The Client is responsible for ensuring the property is prepared and presentable for photography prior to the agreed time, please see confirmation email on how the property should be presented. 6.2 The Photographer is not responsible for cleaning, tidying, or rearranging items unless explicitly agreed. 6.3 Any delays caused by the Client or their agents may result in additional charges. 6.4 The appointment may be cancelled due to the property not being in a state for photography. The Client would be charged in full.

7. Limitations and Liability 7.1 While the Photographer will take reasonable steps to capture high-quality images, specific outcomes cannot be guaranteed. 7.2 The Photographer is not liable for delays or issues caused by weather, lighting conditions, or third parties. 7.3 Any claims for defects or issues must be made in writing within 7 days of delivery of the images. The Photographer’s liability is limited to reshooting the property.

8. Delivery 8.1 Media will be delivered digitally within 48 hours (usually the next day) of the shoot unless otherwise agreed directly to the estate agent. 8.2 High-resolution files will be provided, suitable for print and digital use.

9. Data Protection 9.1 The Photographer will comply with the Data Protection Act 2018 and GDPR regulations. 9.2 Any personal data collected will only be used for the purposes of delivering the Services and as outlined in the Photographer’s Privacy Policy.

10. Governing Law These Terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.

11. Entire Agreement These Terms constitute the entire agreement between the Client and the Photographer. Any amendments must be made in writing and agreed by both parties.

12. Acceptance of Terms By engaging the Photographer, the Client confirms acceptance of these Terms and Conditions.

1. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Name, address, email address, phone number.
• Property Details: Address of the property to be photographed and any specific client instructions related to the service.
• Photography Content: Photographs of your property, which may include personal possessions, decor, or other identifiable information within the images.
• Payment Information: Details necessary for processing payments (e.g., bank details or payment card information).
• Correspondence: Any communications, including emails or messages, related to your inquiries or bookings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our property photography services.
• To communicate with you regarding appointments, deliverables, or inquiries.
• To process payments and manage invoices.
• To comply with legal and regulatory obligations.
• For marketing purposes, such as showcasing your property images (with explicit consent).

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our obligations under a contract with you.
• Consent: Where you have provided explicit consent (e.g., for marketing or showcasing images).
• Legitimate Interests: To provide and improve our services, provided your rights do not override these interests.
• Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Data

We do not sell or share your personal data with third parties, except:

• With service providers or subcontractors who assist in delivering our services (e.g., photo editing professionals or web hosting services).
• When required by law or in response to legal requests.
• With your consent for specific purposes (e.g., collaboration with estate agents).

5. Storing and Securing Your Data

We store your personal data securely and take appropriate measures to protect it from unauthorized access, loss, or misuse. Your data will only be retained for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

6. Your Rights

Under the GDPR and UK Data Protection Act, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal and contractual obligations.
• Objection: Object to the processing of your data for certain purposes.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw consent at any time, where processing is based on your consent.

To exercise these rights, please contact us using the details provided below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@thepropertyphotopro.co.uk
• Phone: 07528145314

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Please review it periodically to stay informed about how we protect your personal data.